NC: Wholesale and Retail Operations NQF L2

The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions.
After successful completion of this qualifications learners will be able to:
- Understand the sector in which they work.
- Provide customers with a high level of service.
- Operate effectively and efficiently in their area of specialisation.
Career Options
The learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as:
- Operations.
- Administration.
- Merchandising.
- Stock control.
- Customer service.
- Visual display merchandising.
- Help desk operations.


Course Contents

1 Communication Fundamentals
2 Numeracy Fundamentals
3 Retail Environment
4 Retail Functions
5 Wholesale functions
6 Help desk operations